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First Horizon Bank Review

FDIC Insured Institution

First Horizon Bank stands out in the banking landscape with its refreshingly customer-friendly fee structure. Account holders enjoy the absence of monthly maintenance fees, minimum balance requirements, foreign transaction fees, and even out-of-network ATM charges—a rare combination that puts more money back in customers' pockets. The bank's security features create a fortress around your finances, with two-factor authentication, real-time fraud alerts, identity theft protection, and instant card lock capabilities all working in concert to keep funds secure.

The digital experience at First Horizon shines through its well-designed mobile presence. Both iOS and Android users benefit from feature-rich apps that enable mobile check deposits, account alerts, push notifications, and easy ATM location. The integration with popular payment platforms like Apple Pay, Google Pay, and Zelle makes daily transactions seamless, while QuickBooks compatibility appeals to small business owners and the financially fastidious.

First Horizon delivers impressive global banking capabilities with international wire transfers, foreign currency accounts, and worldwide ATM access—features that travelers and international customers will particularly appreciate. The bank rounds out its offerings with investment accounts, credit monitoring services, and cashback rewards, though it lacks some increasingly popular features like round-up savings, automated savings rules, and bill negotiation services. Customer support options include 24/7 phone assistance and live chat, though the absence of physical branches means traditional services like notary, cash deposits, and safe deposit boxes remain unavailable.

Essential Banking Features & Services

Bank Features

Our team manually evaluates each bank across 52 essential features, giving you a comprehensive view of what really matters.

Updated on May 9th, 2025

Full Support
Partial Support
Unavailable
Unknown Support

Cost Benefits

Monthly maintenance fees apply to this account.
A minimum balance must be maintained in the account.
Foreign transaction fees apply to international purchases.
Fees apply when using out-of-network ATMs.
Account includes overdraft protection options.
Fees apply for wire transfers.

First Horizon Bank comes up short on several cost-saving features that savvy consumers often seek. The bank lacks relief from monthly maintenance fees that can steadily erode account balances over time, and doesn't waive minimum balance requirements that might otherwise give customers more financial flexibility. International travelers should note the absence of foreign transaction fee waivers, while those needing cash on the go will face charges when using non-network ATMs.

Where First Horizon does shine is with its robust overdraft protection service. This valuable safeguard helps customers avoid the sting of overdraft penalties by either declining transactions when funds are insufficient or covering shortfalls through linked accounts. However, customers requiring wire transfers—typically the speediest method for moving substantial sums—won't find fee relief here, as First Horizon doesn't offer this increasingly common perk that can save frequent users $15-50 per transaction.


Security

Account access is protected by two-factor authentication.
Receive instant notifications for suspicious account activity.
First Horizon Bank takes measures to protect your identity, but has no specific service available.
Instantly freeze and unfreeze your cards as needed.
Set travel alerts to ensure uninterrupted card access.

Beyond passwords lies a fortress of digital protection, where two-factor authentication stands guard at the entrance to your finances. First Horizon's security system demands a second verification—typically a code sent to your device—creating a formidable barrier against unauthorized access even when passwords fall into the wrong hands. Meanwhile, real-time fraud alerts work tirelessly as your personal sentinels, instantly notifying you of suspicious activities from unusual purchases to strange login attempts.

Your financial journey remains protected even on the road, with travel notifications preventing the awkward moment when your legitimate vacation purchases trigger security flags. The instant card lock feature puts control literally at your fingertips—with one tap in the mobile app, you can freeze your card if it goes missing or suspicious charges appear. Though the bank takes measures to safeguard your identity, it stops short of offering a comprehensive identity theft protection service, providing only partial support in this area while maintaining robust defenses across other security fronts.


Mobile

4.0/5
3.8/5
Deposit checks through mobile app.
Find ATMs and branches via mobile app.
Customizable account alerts available.
Push notifications supported.

First Horizon Bank puts banking at your fingertips with sleek mobile apps for both iOS and Android platforms. The iOS app (rated 4.0/5) delivers a polished experience on iPhones and iPads, while the Android version (3.8/5) ensures Android users enjoy the same essential banking functions. Both apps transform your device into a portable banking hub, letting you manage accounts, transfer funds, and handle transactions wherever life takes you.

Beyond basic account management, First Horizon's mobile suite shines with practical features that save time and reduce hassle. Snap photos to deposit checks instantly without visiting a branch, and pinpoint nearby ATMs and branches with the location-based finder. The bank's robust alert system keeps you connected to your money through customizable notifications about account activity, while push notifications deliver real-time updates about transactions and security concerns directly to your device's screen.


Transfers & Deposits

Accept automatic deposits from employers and others.
Access direct deposits up to 2 days early.
Send and receive domestic wire transfers.
Send wire transfers to international destinations.
Link and manage external bank accounts.
Move money between banks at no cost.

First Horizon Bank transforms the way you receive money with seamless direct deposit capabilities. Skip the paper checks entirely—your payroll, government benefits, and recurring payments flow straight into your account electronically. Even better, their Early Direct Deposit feature puts your hard-earned money in your hands up to two days ahead of schedule, giving you a head start on bills and unexpected expenses.

The bank's transfer ecosystem extends far beyond basic services. Need to move substantial funds quickly? Their wire transfer network delivers same-day service domestically, while international wires connect you to financial institutions worldwide within 1-3 business days. For everyday money movement, First Horizon provides free ACH transfers—perfect for regular transactions without fees. The thoughtful external account linking feature ties everything together, creating a unified financial dashboard where you can monitor and manage accounts across multiple institutions without juggling separate logins.


Money Management

Built-in tools for creating and tracking budgets.
View detailed analysis of spending patterns.
Automatically save your purchase round-ups.
Create custom rules for automatic savings.
Create multiple sub-accounts for different purposes.
Schedule and manage bill payments online.

Take control of your financial journey with a suite of intelligent money management tools that transform chaotic spending into structured success. Robust budgeting features provide visual breakdowns of your expenses by category, while sophisticated spending analytics reveal patterns that might otherwise remain hidden, illuminating potential savings opportunities you never knew existed.

Turn everyday transactions into wealth-building moments through round-up savings that quietly collect spare change from purchases, while customizable automated savings rules work silently in the background to build your nest egg. Organization becomes effortless with dedicated sub accounts that separate your financial goals without paperwork headaches, and the streamlined bill pay system ensures you'll never again scramble to remember payment deadlines or incur unnecessary late fees.


Integrations

Send and receive money instantly with Zelle.
Make payments with Apple Pay.
Make payments with Google Pay.
Wise transfers not available.
Connect and sync with QuickBooks.

First Horizon Bank seamlessly connects with popular payment platforms, putting financial convenience at your fingertips. Through Zelle integration, you can instantly shuttle money between U.S. bank accounts—perfect for splitting dinner tabs or sending birthday cash to nieces and nephews, all without the wait times of traditional transfers.

The bank embraces the digital wallet revolution with both Apple Pay and Google Pay support. Whether you're tapping your iPhone at checkout or using your Android device for online purchases, these integrations wrap security and simplicity into every transaction. Small business owners will appreciate the QuickBooks connection, which automatically funnels transaction data into your accounting software, transforming the tedious task of manual entry into a thing of the past.

Notably absent from First Horizon's integration lineup is Wise support, limiting options for international transfers at competitive rates. Despite this gap, the bank's existing digital partnerships create a robust ecosystem that bridges traditional banking with modern financial technology.


Customer Support

Phone support limited to business hours.
Connect instantly with support via live chat.
Get assistance through email support.
Bill negotiation services not available.
Connect with professional financial advisors.

First Horizon Bank delivers personalized assistance through multiple channels, though with some limitations. Their robust live chat feature slices through the usual banking bureaucracy, connecting you instantly with knowledgeable staff from your device—no phone queues necessary. Email support complements this service perfectly, creating a paper trail for complex inquiries while addressing less urgent matters at your convenience.

While First Horizon falls short with the absence of 24/7 phone support and bill negotiation services, they shine with their financial advisor access. These financial guides stand ready to navigate you through life's monetary mazes—from plotting retirement strategies to mapping investment landscapes—with expertise tailored to your unique financial journey. The bank balances digital convenience with human expertise, though night owls might miss round-the-clock phone assistance.


Physical Services

Access banking services at physical branches.
Deposit cash directly into your account.
Partial support for Large Cash Withdrawals is available.
Get cashier's checks when needed.
Access notary services at branches.
Rent safe deposit boxes for valuables.
Exchange foreign currency at branches.
Access extensive network of ATMs.
Use ATMs worldwide for cash access.

Step into a brick-and-mortar haven where banking transcends the digital realm. With a network of physical branches, you'll find face-to-face assistance for everything from complex transactions to notarized documents, complemented by a robust ATM network that keeps your cash accessible both domestically and abroad.

Need to deposit cash tips or withdraw a substantial sum for that dream purchase? While day-to-day transactions flow smoothly, large cash withdrawals come with some limitations—though you'll never want for secure payment alternatives like bank-guaranteed cashier's checks. For international travelers, currency exchange services save you from exorbitant airport conversion fees.

Beyond mere transactions, these physical spaces offer sanctuary for your most precious possessions. Tuck away family heirlooms and crucial documents in safe deposit boxes that outshine any home safe. This tangible banking experience delivers peace of mind that purely digital services simply cannot replicate—a physical foundation for your financial journey.


Additional Services

Access integrated investment accounts.
Cryptocurrency services not available.
Monitor your credit score for free.
Earn cashback on qualifying purchases.
Cannot hold foreign currencies.

First Horizon Bank transforms everyday banking into a wealth-building journey through its robust investment accounts. These seamlessly integrate with your regular banking, creating a financial command center where you can navigate stocks, bonds, and mutual funds without juggling multiple platforms or passwords.

Your financial well-being stays protected with First Horizon's vigilant credit monitoring services, which stand guard over your credit score and alert you to potential threats before they escalate. Meanwhile, their cashback rewards program turns routine purchases into quiet money-makers, silently building your savings with every swipe of your debit card.

While First Horizon delivers solidly in wealth management and everyday perks, the bank currently doesn't support cryptocurrency trading or foreign currency accounts. These limitations might disappoint international travelers or digital currency enthusiasts seeking all-in-one financial solutions under a single banking roof.

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Contact Information

Get in Touch

Whether you're interested in opening an account or just want to learn more, you'll find First Horizon Bank's official contact information and website details here.

Headquarters Location

First Horizon Bank

165 Madison Ave
Memphis, TN 38103