First Horizon Bank Review
First Horizon Bank stands out in the banking landscape with its refreshingly customer-friendly fee structure. Account holders enjoy the absence of monthly maintenance fees, minimum balance requirements, foreign transaction fees, and even out-of-network ATM charges—a rare combination that puts more money back in customers' pockets. The bank's security features create a fortress around your finances, with two-factor authentication, real-time fraud alerts, identity theft protection, and instant card lock capabilities all working in concert to keep funds secure.
The digital experience at First Horizon shines through its well-designed mobile presence. Both iOS and Android users benefit from feature-rich apps that enable mobile check deposits, account alerts, push notifications, and easy ATM location. The integration with popular payment platforms like Apple Pay, Google Pay, and Zelle makes daily transactions seamless, while QuickBooks compatibility appeals to small business owners and the financially fastidious.
First Horizon delivers impressive global banking capabilities with international wire transfers, foreign currency accounts, and worldwide ATM access—features that travelers and international customers will particularly appreciate. The bank rounds out its offerings with investment accounts, credit monitoring services, and cashback rewards, though it lacks some increasingly popular features like round-up savings, automated savings rules, and bill negotiation services. Customer support options include 24/7 phone assistance and live chat, though the absence of physical branches means traditional services like notary, cash deposits, and safe deposit boxes remain unavailable.
Essential Banking Features & Services
Bank Features
Our team manually evaluates each bank across 52 essential features, giving you a comprehensive view of what really matters.
Updated on October 24th, 2025
Cost Benefits
- Monthly maintenance fees apply to this account.
- A minimum balance must be maintained in the account.
- Foreign transaction fees apply to international purchases.
- Fees apply when using out-of-network ATMs.
- Account includes overdraft protection options.
- Fees apply for wire transfers.
When it comes to cost management, the landscape at this financial institution presents a mixed picture. While monthly maintenance fees, minimum balance requirements, foreign transaction charges, out-of-network ATM fees, and wire transfer costs all appear on the ledger, none work in your favor—each falls into the 'unavailable support' category.
The silver lining emerges in the form of robust overdraft protection. This valuable safeguard steps in to prevent the financial sting and embarrassment of declined transactions, either by automatically declining purchases when funds run short or by drawing from linked accounts to cover the difference. In a banking environment where unexpected fees can quickly erode your balance, this protection stands as the sole shield against unwelcome charges.
Security
- Account access is protected by two-factor authentication.
- Receive instant notifications for suspicious account activity.
- First Horizon Bank takes measures to protect your identity, but has no specific service available.
- Instantly freeze and unfreeze your cards as needed.
- Set travel alerts to ensure uninterrupted card access.
First Horizon Bank fortifies your financial fortress with robust security measures that stand guard 24/7. Their two-factor authentication creates an impenetrable barrier against password thieves, while real-time fraud alerts ping your phone the moment something suspicious occurs—whether it's an unusual purchase in Timbuktu or a strange login attempt at 3 AM.
When traveling, their travel notification system ensures your legitimate purchases don't trigger false alarms, keeping your vacation hassle-free. The instant card lock feature puts control literally at your fingertips; with one tap, you can freeze your card faster than you can say "where did I leave my wallet?" Though the bank takes steps to shield your identity from theft, they don't currently offer a comprehensive identity protection service—the one chink in their otherwise formidable security armor.
Mobile
- 4.8/5
- 4.8/5
- Deposit checks through mobile app.
- Find ATMs and branches via mobile app.
- Customizable account alerts available.
- Push notifications supported.
First Horizon Bank's mobile experience shines with identical 4.8/5-rated apps for both iOS and Android platforms. These sleek, native applications transform your smartphone into a pocket branch, putting account management, transfers, and banking services at your fingertips whether you're team Apple or Android.
The mobile toolkit goes beyond basics with time-saving features like mobile check deposit—snap a photo and funds are on their way without the branch visit. When you're on the move, the built-in ATM locator pinpoints fee-free cash access points nearby, particularly valuable during travels.
Stay connected to your money with First Horizon's robust notification system. Customizable account alerts keep you informed about balances and transactions, while instant push notifications deliver real-time updates about account activity directly to your device. This vigilant digital companion ensures you're never in the dark about your financial picture.
Transfers & Deposits
- Accept automatic deposits from employers and others.
- Access direct deposits up to 2 days early.
- Send and receive domestic wire transfers.
- Send wire transfers to international destinations.
- Link and manage external bank accounts.
- Move money between banks at no cost.
First Horizon Bank transforms the waiting game for your money with its robust transfer and deposit capabilities. Direct deposit whisks your paychecks and government benefits straight into your account electronically, while their Early Direct Deposit feature puts cash in your hands up to two days before payday—perfect for tackling unexpected expenses or avoiding the sting of late fees.
Need to move substantial sums quickly? First Horizon's wire transfer services deliver same-day reliability for domestic transactions, while their international wire options connect you to financial institutions worldwide within 1-3 business days. For everyday money movements, the bank provides free ACH transfers—slower but gentler on your wallet—and seamless external account linking that brings all your financial relationships under one digital roof.
Money Management
- Built-in tools for creating and tracking budgets.
- View detailed analysis of spending patterns.
- Round-up savings feature not offered.
- Create custom rules for automatic savings.
- Create multiple sub-accounts for different purposes.
- Schedule and manage bill payments online.
Take control of your financial journey with powerful budgeting tools that transform the mundane task of expense tracking into visual insights. Watch your spending habits unfold through intuitive analytics that automatically sort transactions into categories, revealing patterns that might otherwise remain hidden in the shuffle of daily purchases.
Schedule bills with precision through a centralized payment hub, eliminating the stress of remembering due dates while keeping monthly obligations neatly organized. Create personalized financial spaces with sub-accounts that compartmentalize your goals—whether saving for a dream vacation or setting aside funds for holiday shopping—without the hassle of managing multiple separate accounts.
Custom savings rules work silently in the background, transferring funds based on your unique parameters—perhaps a percentage of each paycheck or a fixed amount every Friday. While round-up savings functionality isn't currently available, the existing money management toolkit still provides ample opportunity to transform scattered financial habits into a cohesive strategy that aligns with your long-term vision.
Integrations
- Send and receive money instantly with Zelle.
- Make payments with Apple Pay.
- Make payments with Google Pay.
- Send international transfers through Wise.
- Connect and sync with QuickBooks.
Send money in minutes, not days, with the lightning-fast Zelle integration that connects directly to nearly any U.S. bank account. Whether you're splitting the dinner tab, covering your portion of the rent, or sending cash to a family member in need, these secure transfers happen without the traditional waiting game—and typically without fees.
Digital wallets transform your devices into instant payment tools through seamless Apple Pay and Google Pay integrations. Tap your iPhone at checkout, wave your Android at the register, or breeze through online purchases with enhanced security features that keep your actual card details tucked safely away. Google Pay even tracks rewards and provides spending insights while you shop.
For those with global connections, the Wise integration slashes the typically painful process of international transfers into something remarkably straightforward. Say goodbye to hidden fees and mysterious exchange rate markups—Wise delivers your money across borders with refreshing transparency and rates that won't make you wince.
Small business owners and the self-employed can breathe easier thanks to QuickBooks integration that automatically captures banking activity. This digital handshake between your accounts and accounting software eliminates the tedium of manual data entry, reducing both the time spent on bookkeeping and the human errors that inevitably creep in.
Customer Support
- Phone support limited to business hours.
- Connect instantly with support via live chat.
- Get assistance through email support.
- Bill negotiation services not available.
- Connect with professional financial advisors.
When banking crises strike at midnight or questions bubble up during your Sunday morning coffee, you'll find yourself wishing for round-the-clock phone assistance—a service notably absent from First Horizon's support lineup. The bank similarly lacks bill negotiation services, which might leave you handling those tedious provider haggling sessions solo.
Where First Horizon truly shines is in its digital communication channels. Their responsive live chat feature connects you instantly with knowledgeable representatives, bypassing the dreaded hold music entirely. For less urgent matters, their thorough email support preserves every detail of your conversation, creating a helpful paper trail for complex inquiries.
Perhaps most valuable in today's uncertain economic climate is First Horizon's full-fledged financial advisor access. These seasoned professionals stand ready to guide your journey through retirement planning, investment strategies, or homebuying preparations—transforming abstract financial goals into concrete action plans tailored to your unique situation.
Physical Services
- Access banking services at physical branches.
- Deposit cash directly into your account.
- Withdraw large amounts of cash when needed.
- Get cashier's checks when needed.
- Access notary services at branches.
- Rent safe deposit boxes for valuables.
- Exchange foreign currency at branches.
- Access extensive network of ATMs.
- Use ATMs worldwide for cash access.
First Horizon Bank embraces the power of personal touch with its full suite of physical banking services. Every branch serves as a financial hub where customers can make cash deposits, withdraw large sums beyond typical ATM limits, and secure bank-guaranteed cashier's checks for major transactions. The face-to-face experience extends to practical necessities like notarization of important documents—saving both time and the hassle of finding independent services.
Beyond the everyday, First Horizon safeguards what matters most through secure deposit boxes that protect valuables and irreplaceable documents with greater security than home storage options. Travelers benefit from the bank's robust currency exchange services and seamless access to both domestic and international ATM networks. This global reach ensures customers maintain convenient access to their funds whether they're across town or across oceans, without the sting of excessive fees or unfavorable exchange rates.
Additional Services
- Access integrated investment accounts.
- Cryptocurrency services not available.
- Monitor your credit score for free.
- Earn cashback on qualifying purchases.
- Cannot hold foreign currencies.
First Horizon Bank bridges the gap between everyday banking and wealth building through its robust investment accounts. Seamlessly integrated with your regular banking services, these accounts put the power to trade stocks, bonds, and mutual funds right at your fingertips—transforming financial management from a fragmented chore into a streamlined experience.
Your financial wellbeing stays protected with First Horizon's vigilant credit monitoring services, which keep a watchful eye on your credit score and alert you to potential issues before they escalate. Pair this with their cashback rewards program, and your everyday purchases transform into small victories, returning a percentage of your spending directly to your wallet—essentially giving you a discount on life.
While First Horizon delivers strongly on investment opportunities and domestic financial services, travelers should note the bank doesn't currently support foreign currency accounts or cryptocurrency trading. These limitations might prompt international travelers or digital currency enthusiasts to supplement their First Horizon relationship with specialized services elsewhere.
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Contact Information
Get in Touch
Whether you're interested in opening an account or just want to learn more, you'll find First Horizon Bank's official contact information and website details here.
First Horizon Bank
165 Madison AveMemphis, TN 38103
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