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First Horizon Bank Review

FDIC Insured Institution

First Horizon Bank stands out with its robust security infrastructure, providing peace of mind through two-factor authentication, real-time fraud alerts, and instant card lock capabilities. Their mobile experience shines with highly-rated apps (4.8/5 on both iOS and Android) that deliver seamless functionality from mobile check deposits to comprehensive account management tools.

The bank's money movement capabilities impress with their breadth—customers enjoy full support for direct deposits (including early access), domestic and international wire transfers, free ACH transfers, and popular payment platforms like Zelle, Apple Pay, and Google Pay. Their financial management toolkit empowers customers with budgeting tools, spending analytics, and customizable automated savings rules.

First Horizon maintains a strong physical presence with full-service branches offering traditional banking amenities—cashier's checks, notary services, safe deposit boxes, and currency exchange. While they provide overdraft protection and credit monitoring services, potential customers should note the absence of certain fee waivers (like monthly maintenance fees and out-of-network ATM charges) and the lack of 24/7 phone support—though live chat and email support remain readily available.

Essential Banking Features & Services

Bank Features

Our team manually evaluates each bank across 52 essential features, giving you a comprehensive view of what really matters.

Updated on January 6th, 2026

Full Support
Partial Support
Unavailable
Unknown Support

Cost Benefits

Monthly maintenance fees apply to this account.
A minimum balance must be maintained in the account.
Foreign transaction fees apply to international purchases.
Fees apply when using out-of-network ATMs.
Account includes overdraft protection options.
Fees apply for wire transfers.

When it comes to cost considerations, the financial landscape at this institution presents a mixed picture. While monthly maintenance fees, minimum balance requirements, foreign transaction charges, out-of-network ATM fees, and wire transfer costs all remain on the books, potentially creating friction for budget-conscious bankers, there is a silver lining worth noting.

The bank's robust overdraft protection stands as the lone bright spot among fee-related features. This safety net helps customers avoid the sting of unexpected charges and the awkwardness of declined transactions by either refusing payments that would overdraw accounts or covering shortfalls through linked accounts. For those who occasionally cut it close at the end of the month, this protection represents a valuable financial guardrail in an otherwise fee-heavy environment.


Security

Account access is protected by two-factor authentication.
Receive instant notifications for suspicious account activity.
First Horizon Bank takes measures to protect your identity, but has no specific service available.
Instantly freeze and unfreeze your cards as needed.
Set travel alerts to ensure uninterrupted card access.

Digital fortresses rarely feel this intuitive. Beyond standard password protection, a robust two-factor authentication system creates an invisible shield around your accounts, requiring a second verification step that keeps digital intruders at bay. When unusual activity surfaces—whether a midnight purchase from an unfamiliar city or a login attempt from across the globe—real-time alerts ping your device instantly, putting you in control when seconds count most.

Your financial safety extends beyond the digital realm with thoughtful protective measures. The instant card lock feature transforms your mobile app into a remote control for your debit or credit cards; with a single tap, you can freeze a misplaced card before it falls into opportunistic hands. Frequent flyers will appreciate the seamless travel notification system that prevents the awkward restaurant moment when your perfectly legitimate transaction gets declined abroad. While the bank takes meaningful steps toward identity protection, it stops short of offering a comprehensive identity theft protection service—the one area where its security shield shows a small gap.


Mobile

4.8/5
4.8/5
Deposit checks through mobile app.
Find ATMs and branches via mobile app.
Customizable account alerts available.
Push notifications supported.

First Horizon Bank's mobile experience shines with identical 4.8-star rated apps for both iOS and Android devices. These thoughtfully crafted applications transform your smartphone into a pocket-sized branch, where you can manage accounts, transfer funds, and handle daily banking tasks with just a few taps.

The convenience extends beyond basic functions—snap photos to deposit checks from your couch, locate the nearest ATM while traveling through unfamiliar neighborhoods, and customize alerts that keep you informed about your financial activity. The bank's robust push notification system delivers instant updates about transactions and security events, ensuring you're never left wondering about the status of your money.

This mobile suite transforms banking from a chore into a seamless part of daily life, putting control literally in the palm of your hand without sacrificing security or functionality. Whether you're an Apple devotee or an Android enthusiast, First Horizon delivers a consistent, intuitive experience across platforms.


Transfers & Deposits

Accept automatic deposits from employers and others.
Access direct deposits up to 2 days early.
Send and receive domestic wire transfers.
Send wire transfers to international destinations.
Link and manage external bank accounts.
Move money between banks at no cost.

Say goodbye to paper checks and hello to instant access with seamless direct deposit capabilities, including the ability to access your hard-earned cash up to two days early. Whether you're paying bills ahead of schedule or handling surprise expenses, your money arrives when you need it—not when payday dictates.

Navigating the financial highway becomes effortless with both domestic and international wire transfers that deliver funds with same-day precision domestically and within 1-3 business days globally. These services shine when time-sensitive transactions or cross-border payments demand reliability rather than penny-pinching.

The banking experience transforms further through external account linking, which creates a unified financial command center where accounts from various institutions appear in one clean interface. Complementing this connectivity, free ACH transfers provide a no-cost alternative for moving money between banks—perfect for recurring transfers where urgency takes a backseat to cost efficiency.


Money Management

Built-in tools for creating and tracking budgets.
View detailed analysis of spending patterns.
Round-up savings feature not offered.
Create custom rules for automatic savings.
Create multiple sub-accounts for different purposes.
Schedule and manage bill payments online.

Take control of your finances with intuitive budgeting tools that transform abstract numbers into actionable insights. Track spending by category, set practical limits, and watch as colorful charts reveal exactly where your money flows each month—turning financial awareness from chore to empowerment.

Dive deeper with sophisticated spending analytics that automatically sort transactions and illuminate spending patterns over time. Meanwhile, custom automated savings rules silently build your nest egg based on your unique triggers, whether that's tucking away a percentage of each paycheck or moving funds on specific dates.

Keep your financial house organized with handy sub-accounts that create dedicated spaces for different goals without the paperwork of multiple accounts. Whether you're saving for a dream vacation or setting aside holiday gift money, these virtual envelopes maintain order within your financial world. The robust bill pay system rounds out this money management suite, centralizing your obligations in one dashboard to banish late fees and forgotten payments forever—though you'll need to look elsewhere for round-up savings features that automatically stash your spare change.


Integrations

Send and receive money instantly with Zelle.
Make payments with Apple Pay.
Make payments with Google Pay.
Send international transfers through Wise.
Connect and sync with QuickBooks.

First Horizon Bank transforms everyday banking into a seamless digital experience through its robust array of payment integrations. Need to split dinner costs or send rent money? Zelle whisks funds between U.S. bank accounts in minutes at no extra charge. Meanwhile, the bank's support for Apple Pay and Google Pay turns your smartphone into a secure wallet, banishing the fumble for credit cards at checkout counters and streamlining online purchases with a simple tap or glance.

Beyond domestic convenience, First Horizon stretches across borders with Wise integration, sidestepping the typically steep fees and murky exchange rates of traditional international transfers. Small business owners will appreciate the QuickBooks connection that automatically funnels transaction data into their accounting software, turning hours of manual entry into moments of automated precision. Through these thoughtfully curated partnerships, First Horizon Bank bridges the gap between traditional banking stability and modern digital fluidity.


Customer Support

Phone support limited to business hours.
Connect instantly with support via live chat.
Get assistance through email support.
Bill negotiation services not available.
Connect with professional financial advisors.

Need a helping hand with your finances at odd hours? While First Horizon Bank doesn't maintain 24/7 phone lines, their robust support system still has you covered in multiple ways. The bank's live chat feature stands ready to tackle everything from quick balance inquiries to untangling complex account issues—all without those dreaded phone queues.

When time isn't pressing but documentation matters, their email support creates a paper trail of your correspondence, perfect for detailed questions requiring specific information. Beyond day-to-day banking assistance, First Horizon shines with dedicated financial advisors who can guide your journey toward retirement savings, home ownership, or investment growth. Just don't count on them for bill negotiation services, as this feature remains unavailable in their support arsenal.


Physical Services

Access banking services at physical branches.
Deposit cash directly into your account.
Withdraw large amounts of cash when needed.
Get cashier's checks when needed.
Access notary services at branches.
Rent safe deposit boxes for valuables.
Exchange foreign currency at branches.
Access extensive network of ATMs.
Use ATMs worldwide for cash access.

Step into a world where banking still values human connection, with brick-and-mortar branches offering personalized guidance alongside practical necessities like notarization and complex transactions. When cash matters—whether you're depositing tips or withdrawing substantial sums for major purchases—you're fully supported with flexible deposit and withdrawal options that exceed standard ATM limits.

Security takes physical form through bank-guaranteed cashier's checks and safe deposit boxes that shield your valuables more effectively than any home safe. Need documents notarized? Skip the search for an independent notary and handle it during your regular banking visit, saving both time and unnecessary fees.

Travel with confidence knowing your money moves as freely as you do. Convert currencies at competitive rates right at your local branch, avoiding the notorious markups at airport kiosks. The extensive ATM network extends globally, ensuring access to local currency wherever your journeys lead, combining convenience with superior exchange rates compared to dedicated currency services.


Additional Services

Access integrated investment accounts.
Cryptocurrency services not available.
Monitor your credit score for free.
Earn cashback on qualifying purchases.
Cannot hold foreign currencies.

Navigate your financial journey with investment accounts that bring the world of stocks, bonds, and mutual funds right to your fingertips. This seamless integration eliminates the hassle of juggling multiple platforms, creating a streamlined path between your everyday banking and wealth-building aspirations.

While cryptocurrency enthusiasts will need to look elsewhere for their digital currency needs, the bank shines with robust credit monitoring capabilities. Track your credit score changes in real-time and catch potential identity threats before they spiral into major headaches.

Shopping becomes more rewarding with cashback benefits that transform routine purchases into money back in your pocket. Every swipe of your debit card chips away at your effective spending, putting those funds to work even as you spend them. International travelers should note that foreign currency accounts aren't currently supported, so you'll want to make alternative arrangements for multi-currency needs.

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Contact Information

Get in Touch

Whether you're interested in opening an account or just want to learn more, you'll find First Horizon Bank's official contact information and website details here.

Headquarters Location

First Horizon Bank

165 Madison Ave
Memphis, TN 38103